Average Resolution Time What does it mean?
Reference information for Average Resolution Time.
English source text; no reviewed translation is available for this entry.Chinese explanation
Average Resolution Time在跨境业务中通常指“平均解决时长”。从创建工单到问题解决平均所需的时间。 跨境客服沟通应核对订单、商品、物流轨迹、付款状态、客户诉求和适用政策，用清晰时间点说明下一步，并在工单中保留承诺与处理证据。
English definition
Reference information for Average Resolution Time.
Usage
Use this expression only with confirmed product, order, payment, or logistics facts. Check the requirements of the target market.
Common mistakes
Confirm the term, scope, units, and commercial conditions before using it in customer-facing content.
Business examples
Please confirm the Average Resolution Time requirements before placing the order.下单前请确认平均解决时长相关要求。Customer service
Could you share the Average Resolution Time details for this shipment or product?请提供这批货物或产品的平均解决时长详细信息。Customer service
The support ticket must record the Average Resolution Time decision, owner, and promised follow-up time.客服工单必须记录平均解决时长处理决定、负责人和承诺跟进时间。Customer service
Common collocations
Average Resolution Time requirements · 平均解决时长要求confirm Average Resolution Time · 确认平均解决时长